I'm Carolyn,

a multi-disciplinary designer with 5+ years of experience. I work with enterprises to streamline workflows using data and AI.

Previously at
IBM Canada
Currently at
The University of Toronto
Based in
Canada

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Sobeys Inc.

From content to cart: personalized recipe recommendations

Personalizing online grocery experience for Sobeys customers through CMS design and AI recommendation to spark meal inspiration and drive product discovery.
Role
Content Design & Research Lead
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A companion shopping list feature that encourages Sobeys customers to engage with online products and plan visits to their local store.
Role
Content Design & Research Lead
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Public Services & Procurement Canada

Payroll Ecosystem Transformation

Developed a suite of 0→1 digital solutions for federal employees, managers, and call centre agents. This includes an employee-facing pay and benefits dashboard with an AI chatbot.
Role
Product Design Lead
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Payroll Ecosystem Transformation
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Redesigned the mobile experience of a round-up donation app—including onboarding, impact dashboards, and tax receipt management.
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Product Design Lead
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COMING SOON
COMING SOON

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– I use my background in data and information sciences to transform concepts into meaningful experiences for users.

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I've worked with clients across different industries, which include some of the following